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Trenitalia Accessibility App
Type of work
UX Design, Service Design
Date
September 2024
Project description
In the context of the Master in Design Innovation at Domus Academy Milano, we received the project brief to create a Travel App that responds to the needs and desires of a specific context, going through design research, ideation and implementation.
The project proposes an actualization on the Trenitalia App in order to improve the experience of users who are going through some kind of disability.
Challenges
This was the first project in which I started learning Figma
Learnings
The importance of going through every step of the process, in order to iterate in a correct way (good research, analysis, user testing, improving the design)
Skills required
User research, analytical & systemic thinking, opportunity & insight detection, user mapping, ideation, strategic planning
Process
